After the supported Java version is installed, the security pop-up warnings should not appear. When you log into the CAD, CSD, or CAD-BE, the correct version of Java will then be installed. In order to workaround this issue, you can uninstall Java from the machine completely. The UCCX versions prior to Version 9.0(2)SU1 only support Java versions up to Version 1.6.0, Update 31, so installations that currently run the affected Java versions use an unsupported version of Java. This section describes how to troubleshoot security pop-up warnings for each UCCX version. This section describes possible workarounds for the problem that is described in the previous section. Note: The CAD uses a Java Runtime Environment (JRE) for the Agent Email, Cisco Supervisor Desktop (CSD), and CAD-BE.
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